User Guide – Individual

  1. User Profile Registration:
    • In web browser, surf to imejparking.com.my
    • Click on Register tab
    • Fill up all the required details
    • Check on the “I accept terms & conditions” after read and agreeing on the T&C.
    • Click “Create Account”
  2. Apply for Parking
    • Login to IPOPS at imejparking.com.my
    • Click on “Apply New Parking”
    • Fill up required details
    • Click on “Submit Application”
    • Upon approval by IPSB (with e-mail notification from IPOPS) login again to IPOPS.
    • Click on “Apply New Parking” again and fill up car details
    • Click on “Proceed to Next Step”
    • After conforming the amount click “Proceed With Payment”
    • Select payment option and make payment
    • Verify payment update in profile
    • Upon payment. IPSB will issue pass card to Car Park Office of related site within 3 working days.
    • Car Park Office staff will call customer to collect the pass card.
  3. Pay Monthly Renewal Fee
    • Login to IPOPS at imejparking.com.my
    • Click on “Renew Parkings”
    • Select the pass card and click ‘Renew”
    • Select payment option and make payment
    • Verify payment update in profile
  4. Terminate Parking
    • Login to IPOPS at imejparking.com.my
    • Click on “Refund Application”
    • Fill up required details
    • Click “Submit”
  5. Report Lost Pass Card
    • Login to IPOPS at imejparking.com.my
    • Click on “Report Lost Passcard”
    • Fill up required details
    • Click “Submit”
  6. Report Damaged Card
    • Login to IPOPS at imejparking.com.my
    • Click on “Report Damage Passcard”
    • Fill up required details
    • Click “Submit”

For additional guide on the above, we also provide video on Youtube links below:

  1. https://youtu.be/Ya3c6u_af78
  2. https://youtu.be/s7HQPUHNKjQ
  3. https://youtu.be/xe7OBGeQr68
  4. https://youtu.be/-MEuKVgwrPs
  5. https://youtu.be/0Xxs-koCaFo
  6. https://youtu.be/aUUOtk_K2dw
  7. https://youtu.be/tawZ2dV5Tyo